I. Data Controller

Contact details of the data controller:

Tralopia International, SL with CIF B-76737840 and address at Calle El Roque, 22, 38330 – San Cristóbal de La Laguna – Santa Cruz de Tenerife is the operator of the domain http://mibufetevirtual.com/ (hereinafter Teide Living).

Contact details of the Data Protection Officer:

You can contact via the postal address mentioned above and/or by email: [email protected]

II. SCOPE OF THE POLICY

When you access and use this website, participate in the blog, or use any other medium involving the processing of personal data, you agree to accept this Privacy Policy, as well as the provisions contained in the Terms and Conditions and the Cookie Policy.

At Teide Living, we provide information so that, prior to providing your personal data, you can access the Privacy Policy and any other relevant Data Protection information.

III. PURPOSES OF DATA PROCESSING

For what purposes do we process your personal data?

We collect personal information necessary for the management and maintenance of some of our services, as well as for other purposes set out in this Privacy Policy.

Teide Living processes your personal data for the following purposes:

CONTRACTUAL: To contract, maintain, and review compliance with the products and services you have with Teide Living.

CONSENT: Any commercial action carried out, with particular attention to profiling based on your personal preferences for our own or third-party products, through any means, including electronic ones.

LEGITIMATE INTEREST: (i) To implement commercial actions, as well as product and service recommendations based on those you have contracted in the past. (ii) Also for the prevention, investigation, and detection of fraud. (iii) To record your voice to maintain service quality and use recordings as evidence, both in judicial and non-judicial contexts.

In which cases are personal data requested through our website?

To subscribe to the Teide Living newsletter.

To request any of the services and/or products we offer.

To handle inquiries and complaints you submit.

To manage applications from candidates wishing to work with us.

How will we use the personal information we collect?

To promote our services via email if requested.

To manage subscription lists, send newsletters, promotions, and related offers.

To manage the sale of our tourist services and any others described on our website.

For customer service and follow-up support.

How long will we keep your data?

The retention period for personal data will vary depending on the service you may contract. In any case, your data will be kept during the contractual relationship. Once it ends, we will retain your data in a blocked state for the limitation periods of obligations arising from the processing and/or the applicable legal periods, remaining available to the competent authorities to address any responsibilities arising from the processing.

IV. LEGAL BASIS

We process your data on the legal basis of providing you with the information or services you request.

In other cases, processing may be necessary for the execution of a contract with us, also based on legitimate interest as described in Section III.

In each case, you have full rights over your personal data and its use, which you can exercise at any time.

Under no circumstances will we share your data with third parties without prior notice and consent.

Submitting personal data is mandatory to contact us and process your request. Failing to provide the requested personal data or not accepting this privacy policy will prevent subscription and processing of requests made on this website.

V. RECIPIENTS

Who do we share your data with?

Competent public authorities, Tax Agency, State Security Forces, Judges and Courts, when Teide Living is legally obliged to provide them.

Additionally, Teide Living works with certain third-party service providers who have access to your personal data and process it on behalf of Teide Living as part of their service. Specifically, and by way of example, these providers operate in sectors such as finance, logistics services, agencies, airlines, fraud prevention, commercial communications, legal advice, multidisciplinary professional service companies, maintenance-related companies, technology service providers, physical security companies, and call center service companies. Your personal data is never shared with third parties without prior consent, except when necessary to maintain the relationship with you (e.g., airlines if we book a flight, hotels to guarantee a reservation, car rental companies to ensure booking for your dates, etc.). In these cases, we advise reviewing their privacy policies for more information on how they process your data, as well as in cases required by applicable data protection regulations.

VI. DATA PROTECTION RIGHTS

How can you exercise your rights?

You can send a written request to Teide Living’s registered address or email [email protected], including a copy of your ID/NIE or another similar identification document, to exercise the following rights:

Right to request access to personal data: you can ask Teide Living whether it is processing your data.

Right to request rectification or deletion of data.

Right to object to processing: Teide Living will stop processing data as indicated, unless processing is necessary to exercise or defend potential claims.

Right to data portability: if you want your data to be processed by another entity, Teide Living will provide data portability to the new controller.

Right to request restriction of processing, in which case data will only be retained to defend potential claims.

Right to withdraw consent: if consent was given for a specific purpose, you can withdraw it at any time without affecting the lawfulness of processing based on prior consent.

In any case, we ask that you contact us at [email protected] to exercise your rights more easily and quickly.

How can you file a complaint with the Supervisory Authority?

If a user believes there is an issue with how Teide Living handles their data, complaints can be submitted to the Data Protection Officer or the relevant data protection authority, with the Spanish Data Protection Agency being the competent authority in Spain.

VII. SECURITY

At Teide Living, we maintain the highest levels of security required by law to protect your personal data against accidental loss and unauthorized access, processing, or disclosure, considering the state of technology, the nature of the data stored, and the risks involved. When we receive your data, we use strict procedures and security functions to prevent unauthorized access.

Measures described in this section to ensure an adequate level of security for the identified risk include, if necessary:

Pseudonymization and encryption of personal data.

Measures to ensure permanent confidentiality, integrity, availability, and resilience of processing systems and services.

Measures to quickly restore availability and access to personal data in the event of a physical or technical incident.

Regular verification, assessment, and evaluation of technical and organizational measures to ensure processing security.

Periodic assessment of risks of accidental or unlawful destruction, loss, alteration, or unauthorized access to transmitted, stored, or otherwise processed personal data.

Measures to ensure that any person acting under the authority of Teide Living with access to personal data can only process such data according to instructions from Teide Living.

VIII. CONFIDENTIALITY

Personal data collected will be treated with absolute confidentiality, ensuring secrecy and adopting all necessary measures to prevent alteration, loss, or unauthorized access, in accordance with applicable legislation.

IX. LIABILITY

The user is solely responsible for submitting forms with false, inaccurate, incomplete, or outdated data.

X. COOKIES

Our website uses “cookies” to collect information about how the Site is used. For more detailed information on how Teide Living uses cookies, please consult the Cookie Policy.

Publication date of this Policy: 12/29/2025