Teide Living – Real estate website in Tenerife, Canary Islands (Spain)
Owner: Tralopia International, S.L., VAT number B-76737840

1. Identification of the owner

The website accessible at Teide Living (the “Website”) is owned and operated by Tralopia International, S.L., a Spanish company with registered office in Tenerife, Canary Islands, Spain, and VAT number B-76737840 (the “Company”, “we”, “us”). 

For any query related to these Terms and Conditions or the Website, users may contact the Company through the contact details published on the Website (contact form, email address, postal address, or telephone number).

2. Purpose and scope of the Website

The purpose of the Website is to provide information and online services related to real estate properties located mainly in Tenerife and the Canary Islands, including but not limited to advertising properties for sale and/or rent, receiving enquiries from potential buyers, tenants or property owners, and offering real estate advisory and brokerage services. 

Access to and use of the Website attributes the condition of “User” and implies full and unreserved acceptance of these Terms and Conditions of Use (the “Terms”). If you do not agree with these Terms, you must refrain from using the Website.

3. Access and use of the Website

Access to the Website is generally free of charge for Users, without prejudice to the cost of the telecommunications network required for connection. 

Certain services or functionalities may require prior registration, the creation of a user account or the provision of specific information. Users undertake to provide truthful, lawful and updated data and to keep their credentials confidential, being solely responsible for all actions taken through their account. 

The User undertakes to use the Website in a diligent, correct and lawful manner and, in particular, not to: (a) use the Website for purposes contrary to law, morality, public order or the legitimate rights of third parties; (b) disseminate content or information that is unlawful, misleading, defamatory, offensive, violent, discriminatory or that infringes intellectual or industrial property rights or personal data protection regulations; (c) use the Website to send unsolicited communications (spam), perform scraping, automated data collection, or introduce viruses, malware or any other harmful code.

4. Real estate information and listings

The Website provides property listings and real estate information that may be supplied by owners, collaborators, other agencies, developers or third-party sources. Although the Company aims to keep such information accurate and updated, all property details (including but not limited to prices, availability, areas, surfaces, taxes, legal status and other conditions) are strictly indicative and non-binding and must always be verified in the official documentation and in the corresponding contracts or public deeds. 

Property prices and conditions may change at any time without prior notice and may be subject to errors, omissions, prior sale, withdrawal from the market, lease or change of conditions by the owners or third parties.c

Any photographs, plans, virtual tours, videos, descriptions or simulations published on the Website are provided for illustrative purposes only and may not reflect the current reality of the property. Only the information contained in the signed contractual documents and land registry or official records will be legally binding. 

The Company may publish properties that are marketed in collaboration with other real estate agencies or professionals; in such cases, the User acknowledges that certain services may be rendered directly by such third parties, under their own terms and conditions.

5. Nature of the services and absence of legal or financial advice

The information and content on the Website do not constitute legal, tax, financial or investment advice and should not be relied upon as such. Users should obtain appropriate professional advice (lawyers, tax advisors, notaries, surveyors, financial advisors) before making any decision to buy, sell or rent a property. 

The Company acts, as the case may be, as intermediary in real estate transactions, subject to the applicable Spanish and regional regulations (including consumer protection rules and, where applicable, legislation on real estate credit or brokerage). Any brokerage relationship, commission, mandate or exclusive agreement with owners or clients will be governed by its own specific contract, separate from these Terms.

6. User-generated content and communications

Users may send enquiries, information requests or, where applicable, comments or other content through contact forms or communication channels provided on the Website. The User guarantees that all content and information supplied are truthful, lawful, accurate and that they do not infringe the rights of third parties. 

The Company reserves the right (not the obligation) to review, moderate, refuse or remove any content or communication that breaches these Terms or is considered inappropriate, unlawful, offensive or contrary to the Company’s policies. 

By sending content or communications to the Company through the Website, the User grants the Company a non-exclusive, worldwide, free-of-charge licence to reproduce, store and process such content solely for the purpose of managing the requested services, in accordance with the Privacy Policy and personal data protection regulations.

7.Intellectual and industrial property

All elements of the Website (including but not limited to texts, logos, trademarks, trade names, domain names, design, images, photographs, videos, graphic elements, layout, source code, software and databases) are owned by the Company or by third parties who have duly authorised their use, and are protected by intellectual and industrial property laws. 

The User is granted a limited, non-exclusive, revocable and non-transferable licence to access and use the Website for personal, non-commercial purposes related to the real estate services offered. Any reproduction, distribution, public communication, transformation, extraction, reuse, exploitation or use of any elements of the Website beyond what is strictly necessary for normal browsing is expressly prohibited without prior written authorisation from the Company or the corresponding rights holder. 

The unauthorised use of the Website’s contents, as well as any damage caused to the Company’s intellectual or industrial property rights, may give rise to the exercise of civil and/or criminal actions and to the corresponding liabilities.

8. Data protection and cookies

The processing of personal data collected through the Website (contact forms, valuation requests, newsletter subscriptions, client and owner management, etc.) will be carried out in accordance with the applicable regulations, including Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and Digital Rights (LOPDGDD). 

The specific information on how personal data are collected, used, stored and the rights of data subjects (access, rectification, erasure, objection, restriction, portability and, where applicable, withdrawal of consent) is detailed in the Privacy Policy, which forms an integral part of these Terms and is available on the Website. 

The Website may use cookies or similar technologies to enable its functionality, analyse browsing and, where applicable, display personalised advertising. Users can obtain detailed information on the types of cookies used, their purpose and configuration options in the Cookies Policy, which is accessible on the Website and complies with applicable guidelines on cookie consent.

9. Links to third-party websites

The Website may include links, banners or other elements that provide access to third-party websites, platforms or services. These links are provided solely for the convenience of the User and do not imply any recommendation, approval, monitoring or ownership by the Company over the content or services of such third parties. 

The Company does not assume any responsibility for the content, privacy policies, terms of use, availability, quality or accuracy of the information or services offered on third-party websites, which are governed by their own legal notices and conditions. The User accesses such websites at their own risk and responsibility.

10. Exclusion of warranties and limitation of liability

The Website and its content are provided on an “as is” and “as available” basis. While the Company endeavours to ensure the availability, integrity and accuracy of the information, it does not guarantee that the Website will be uninterrupted, error-free or free from viruses or other harmful components. 

To the maximum extent permitted by law, the Company excludes any liability for: (a) errors or omissions in the information provided on the Website; (b) the unavailability, interruptions or malfunctions of the Website; (c) any damage or loss arising from interference, viruses, malware or attacks by third parties; (d) decisions taken by Users based solely on the information available on the Website without obtaining appropriate professional advice. 

In no event shall the Company be liable for indirect, incidental, special or consequential damages arising out of or in connection with the use or inability to use the Website or its services. Where contractual relationships or real estate transactions are formalised with third parties (owners, tenants, buyers, other agencies, financial institutions), the Company’s liability will be limited to that expressly assumed in the specific contracts signed with each party.

11. User’s liability

The User is solely responsible for the correct use of the Website and undertakes to compensate and hold harmless the Company for any damages, claims, liabilities, costs or expenses (including legal fees) arising from the User’s breach of these Terms or of any applicable law. 

The User shall be liable for any direct or indirect damage caused to the Website, the Company or third parties as a result of the use of the Website in breach of these Terms.

12. Amendments to the Terms

The Company reserves the right to revise, update or modify these Terms at any time, for legal, technical, business or operational reasons. 

The updated version of the Terms will be published on the Website and will be applicable from the date of its publication. Users are advised to review these Terms regularly. Continued use of the Website after the publication of changes implies acceptance of the new Terms.

13. Invalidity and severability

If any clause or provision of these Terms is declared null, invalid or unenforceable by a competent authority, such clause shall be interpreted in a manner consistent with applicable law so as to reflect, as closely as possible, the original intention of the parties, and the remaining provisions shall remain fully valid and enforceable.

14. Applicable law and jurisdiction

These Terms shall be governed and construed in accordance with Spanish law, without prejudice to any mandatory consumer protection rules that may apply. 

Unless otherwise provided by consumer protection legislation, any dispute arising from or in connection with the Website or these Terms shall be submitted to the competent courts and tribunals of Santa Cruz de Tenerife, expressly waiving any other jurisdiction that may correspond to the parties.